Duties and Responsibilities

The objective of the crisis preparedness and response training is to equip UNDP staff and critical partners (e.g. stand-by partners) with the relevant corporate crisis response tools. Depending on the exposure to various training options, for instance online and in person training, UNDP staff and partners will achieve a level of capacity that will range from minimum (familiar with the crisis preparedness and response tools) to advanced (capacity to master the crisis preparedness and response tools in the relevant function/role).

The focus of most of the crisis preparedness and response tools covers a timeline that starts from the preparedness for UNDP to respond to an imminent crisis (i.e. early warning and readiness actions) up to approximately 90 days from the crisis declaration when a recovery programme should be approved and in course of implementation.

The crisis preparedness and response tools cover several areas that are called to action when preparing and responding to a crisis: risk analysis, programme, operations, communications, resource mobilization, security, etc.

The development of a training course will therefore take into consideration three main factors:

1. the timeline for crisis preparedness and response,
2. the various areas involved,
3. the functions and roles of UNDP staff and partners in the CO, regional hub and HQ.

These three factors will guide the development and implementation of the training modules.

The UNDP corporate Standard Operating Procedure (SOP) for immediate crisis response will represent the backbone of the training as it provides the directives to be followed as per the three aforementioned factors.

Training structure and approach

The training will be structured as per the following macro-modules:

1. Crisis Preparedness and Response Tools:
   1. Concepts, processes, roles and responsibilities
   2. Group and individual exercises
   3. Evaluation and feedback
2. Team dynamics in stressful situations (optional but strongly recommended in training of first responders)
3. Table top exercise on a realistic scenario using the crisis preparedness and response tools
   1. Readiness activities for an imminent crisis
   2. Crisis response (focus on the first two weeks)
   3. Crisis response and transition (from the end of week two up to three months from crisis declaration)
   4. Evaluation and feedback

The training approach and methodology will follow the following elements:

Modularity and flexibility: while the UNDP SOP for immediate crisis response provide the backbone and the reference timeline for the training, various modules relevant to the subject/areas involved will be plugged in to meet the training needs of the target audience. This allows the training to be flexible in its duration and in the choice of relevant topics/subjects to be covered.

Two stage learning: online modules for “pre-learning” to familiarize with the crisis preparedness tools and “in person training” in a workshop using a table top exercise to apply the tools in a realistic scenario. The training modules for macro-module 1 on crisis preparedness and response tools will be available to the participants as online training. The objective of the online training is to familiarize the participants with the subject and allow an active participation in the in person training, especially when it comes to carry out group or individual exercises based on the realistic scenario. Participants who successfully took the online trainings will be admitted to the in person training workshop.

Learning options and relevant subjects

This section provides the options to organize the macro modules and includes an extensive list of learning subjects for crisis preparedness and response tools. Each subject does not necessarily require a standolen module development by the consultant. The consultant will collaborate with relevant content owners within UNDP to develop learning content to be included in macro modules 1 and 3.

Macro module 1 crisis preparedness and response tools

Duration:

• minimum half day with presentations only (no exercises), quick evaluation and feedback
• maximum: two days learning modules and group and individual exercise, evaluation and feedback

Subjects to be covered: